Refund policy
We hope you love your latest 2 Dye for Collection piece as much as we do! If it was not what you were expecting, we will be happy to exchange your order and assist you so that you love it as much as we do.
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging within 7 days of your purchase. You’ll also need the receipt or proof of purchase. If 7 days or more have passed since your order was placed, we cannot offer you an exchange.
All sales are final on promotions.
2 Dye for Collection does not offer price adjustments on sales.
2 Dye for Collection is not able to alter or cancel online orders once they have been placed.
You can always contact us for any exchange questions at 2dyeforcollection@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
To start an exchange, you can contact us at 2dyeforcollection@gmail.com. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.
We have the right to deny exchanges if the merchandise returned does not meet our exchange policy requirements.
2 Dye for Collection is not responsible for exchange shipping costs.
You can always contact us for any exchange questions at 2dyeforcollection@gmail.com.
Refunds
NO REFUNDS. Merchandise in original condition with all original tags may be exchanged within 7 days of receipt of goods when accompanied by the original sales receipt.
Original order shipping charges are not refundable.